Returns & Exchanges
At Arteanu By Anushka, we take pride in our handcrafted home decor and want you to be completely satisfied with your purchase. If your item arrives damaged or doesn't meet your expectations, we offer a seamless 14-day return and exchange window.
Initiate Request
Contact our support team at [email protected] with your order number and clear photos of the item within 48 hours of delivery.
Quality Approval
Our artisans will review your request to ensure the item is in its original, unused condition and eligible for a return or exchange.
Secure Packaging
Once approved, carefully repack the product in its original Arteanu packaging to prevent any damage during the transit back to our studio.
Refund Processing
After we receive and inspect the returned home decor, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing